Transform your procurement team into a strategic, collaborative force through frictionless engagement

Frictionless stakeholder engagement is critical in procurement because procurement doesn’t operate in isolation – it sits at the intersection of multiple internal and external stakeholders, including finance, operations, legal, suppliers, and executive leadership. Combining this with the increase in usage of multi-technology platforms, providing a smooth, seamless engagement ensures procurement can deliver value efficiently, reduce delays, and drive strategic outcomes.

At the heart of frictionless engagement lies two core components, a single Intake front door to capturing and processing new requests (internal and external) across your source-to-pay processes; and then procurement orchestration to centrally co-ordinate all of the workflows, information, and people involved in the procurement process across all related systems.

Intake Requests Occur Across Your Entire Process and Drives your Orchestration Framework

In recent years, intake management has become increasingly important as organizations seek to overhaul their procurement processes and achieve better visibility into their spending. The importance of intake management in procurement is immense. It establishes the groundwork for an efficient, cost-effective, and risk-averse procurement system, ultimately enhancing value across the organization.

You need to fully understand your intake points before you build out your orchestration.

Whilst many people view intake management as primarily linked to initiating a purchase request, its scope is actually much broader than this, covering any activity across the entire source-to-pay process e.g. onboarding a new supplier, initiating a renewal, request a NDA etc.

Identifying when and where stakeholders collaboration points take place throughout the end to end process, what are their pain points and the required activities, is critical to creating a successful orchestration framework.

Procurement Orchestration is a Next-Gen Approach to Procurement Management

Recognizing the need to streamline fragmented processes and systems, the concept of procurement orchestration has emerged, offering a path to unify disparate systems into a cohesive, intelligent, and efficiently managed workflow.

It brings your static business process and procurement policy documentation to life by integrating it directly into the applications your employees use, allowing procurement teams to coordinate or “orchestrate” processes across applications and people.

Kick-Start Your Transformation With a Six-Week Procurement Intake and Orchestration Pilot

To help identify how procurement orchestration can help drive efficiencies across your source-to-pay processes, we have developed a 3-step pilot approach at a category/commodity level that can be delivered in just six weeks.

Step 1 – Identify further opportunities for S2P end-to-end process improvements across a pilot category/commodity
Step 2 – Define a future state S2P category channel across a pilot category/commodity
Step 3 – Shape a business case and define requirements for intake & orchestration